- Ems Group Site
byAlma Abell
It is unfortunate that there are disreputable people and companies out there offering moving services that are nothing more than scams. It is important to keep in mind that these companies are a small minority in the moving industry and that the majority of movers are highly ethical, professional and experienced service providers.
Any consumer can learn to spot the signs of a trustworthy moving company. Once you know what to look for, you will also be able to spot anything that doesn’t look legitimate or that may potentially be a scam.
Professional Reputation
A quick online search is all you will need to find out information about any moving services. Look for more than just a flashy website, anyone can put up pictures of moving trucks and smiling people, that doesn’t mean a professional company.
Instead, check the website and then independent review sites. This will give you a clear picture if the business has been around for a significant amount of time and what other people have experienced with their moves.
One telltale sign of a scam is a moving company with no online reviews on independent websites. These companies constantly change names to avoid legal action by past customers.
Legitimate Business in the Community
A real, legitimate and trustworthy moving company has a business office. Any mover that won’t provide a business office address or works by email, text or cell phone numbers only is not a trustworthy mover.
Top moving services will be easily recognized. You will have seen their trucks on the road and maybe even in your neighborhood.
Knowledgeable Staff
Professional movers have trained, professional staff. They can answer questions or direct you to the correct department or person to get the answers you need. They are realistic and accurate and provide helpful suggestions without pushing services that you may not want or need.
Often the staff may be able to make suggestions to help with your move. They may also be able to help with addressing budget concerns by suggesting ways to help make your move very reasonable.
Customer Support and Services
You will also experience top customer support and service leading up to the move and on the moving day. Packing teams and movers will arrive and do their job professionally, giving you confidence that you have made the right choice in professional moving services for your cross country or state to state move.