The Guide to Revolution Cash Recycler Troubleshooting

The Revolution Cash Recycler is a popular choice for vendors who need a reliable, efficient, and secure point of sale solution. However, like all technology, it’s not without its possible issues and could require troubleshooting and maintenance at times.

One of the common issues that arise with the use of the Revolution Cash Recycler is the error message in the bill acceptor or bill dispenser. This can be due to dirty sensors or jammed currency in the device. The first step in solving this problem is to clean the sensors using a cleaning card and unjam any stuck bills. Still, if the issue persists, a sensor may have failed, which would probably require professional technical support or replacement.

Another component that can sometimes be problematic is the “rolled coin dispenser“. If it is not dispensing coins correctly, there may be a jam, or the coin tubes may not be correctly populated. In such a case, check the tubes to make sure they are filled correctly and remove any foreign object or jammed coins that may be obstructing the device. The dispenser’s configuration should also be checked, as incorrect settings can also lead to problems in dispensing coins.

Similarly, the coin acceptor can also face issues, such as not accepting coins or rejecting good coins. This is typically due to dirty sensors or coin path and can usually be resolved by cleaning the coin path and sensors. If the problem continues, the coin acceptor rollers may need to be replaced.

The cash recycler may also experience communication issues, for instance, if it is not responding or is displaying an ‘offline’ status. This usually indicates a network issue, and potential fixes include checking and possibly replacing the network cable, ensuring the cash recycler’s IP address is correctly configured, and verifying the network connection between the cash recycler and host system.

It’s important to note that regular maintenance is key to preventing most of these common problems from occurring in the first place. This maintenance should include routine cleaning of coin and bill paths, as well as internals and sensors, to ensure the cash recycler continues to function efficiently and effectively.

Overall, while the hassles of encountering problems with your Revolution Cash Recycler can be frustrating, most issues are fixable with a little troubleshooting. Remember that when encountering any issue with the cash recycler, always follow the manufacturer’s guidelines and seek professional help if needed.